You may think no one can do anything about your problem, or that it is too small. But if you feel a provincial government organization has treated you in a way that is unfair, illegal, unreasonable, mistaken, or just plain wrong, you should bring your matter forward to the Ombudsman. You may succeed in getting your own problem solved and you might help make changes so others are treated more fairly.

The Ombudsman has jurisdiction over all provincial government organizations as an office of last resort. This means that all available complaint and appeal procedures whenever possible should be used before the Ombudsman conducts an investigation. Some examples of complaints that may be investigated:

•  drivers' licenses
•  health insurance (OHIP)
•  disability benefits
•  workplace safety and insurance
•  Family Responsibility Office
•  treatment of inmates
•  access to government services
•  patient care in provincial psychiatric hospitals

Access Centre
1-800-263-1830 - English
1-800-387-2620 - French
1-866-411-4211 - TTY, hard of hearing and deaf
1-866-863-2560 - Fax
416-586-3300 - Toronto
416-586-3485 - Toronto Fax

Address
125 Queens Park
Toronto, ON M5S 2C7